Privacy Policy

We’ll Let Your House Ltd is a UK-based letting agency providing residential property lettings and management services.

• Company name: We’ll Let Your House Ltd
• Registered address: 23 Westlode Street, Spalding, PE11 2AF
• Email: [email protected]
• Phone: 01775 888 494
• ICO Registration Number: ZA555693

Depending on your relationship with us (tenant, landlord, contractor, or website visitor), we may collect:

• Full name and contact details
• Identification documents (e.g. passport or driving licence)
• Employment, income and reference information
• Tenancy history and property ownership details
• Payment and bank details
• Browsing activity on our website (e.g. IP address, cookies – see Cookie Policy)

We use your personal data to:

• Manage tenancy applications and agreements
• Carry out referencing, credit and Right to Rent checks
• Process rent payments and deposits
• Manage property repairs and maintenance
• Respond to your enquiries
• Comply with legal obligations
• Send you relevant marketing communications (with your consent)

Your data may be shared internally among our staff to carry out their roles effectively. This ensures smooth communication and delivery of our services. Access is limited to those who need it, and all staff are trained in data protection best practices.

With your permission, we may contact you via email, phone, or post about:

• New property listings
• Promotions or offers
• Market updates or newsletters

You can opt out of marketing at any time by:

• Clicking the ‘unsubscribe’ link in any marketing email
• Contacting us directly at [email protected] / 01775 888 494

We will never send marketing without your consent, and we do not share your data with third parties for their marketing purposes.

We only share your data where necessary, with:

• Credit and referencing agencies
• Maintenance contractors and service providers
• Utility companies and local authorities
• Deposit protection schemes (e.g. TDS / DPS)
• Legal or regulatory bodies when required

We do not sell your data to third parties.

We retain your information only as long as necessary for the purpose it was collected, usually:

• Up to 7 years after a tenancy ends
• As long as required by financial or legal obligations/li>

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing or request restrictions
• Withdraw consent at any time
• Request data portability

To make a request, contact us at [email protected]

We implement secure systems and procedures to keep your data safe, including password protection, encryption, access controls, and secure document handling.

Our website uses cookies to improve your experience. You can read our full Cookie Policy for more information on how we use cookies and how to manage them.

If you’re unhappy with how we’ve handled your data, please contact us so we can resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk
• Helpline: 0303 123 1113

We may update this policy occasionally. Any changes will be published on this page. Please check back regularly to stay informed.